Goldcarpet.co.il – the leading Israel tour operator for guided Holy land tours

General Terms and Conditions of Gold Carpet Tours

General Terms and Conditions

Dear Traveler,

The following terms and conditions will apply to your reservation unless otherwise stated: 

  1. All prices are quoted in USD.
  2. Tours on Saturdays and holidays are subject to a supplement.
  3. All reservations must be confirmed by Gold Carpet Touring Ltd (hereinafter: "GCT"). GCT reserves the right to cancel tours due to circumstances beyond its control. 
  4. All reservations must be prepaid. 
  5. Passengers with special needs must notify our office in advance.
  6. Prices for sightseeing don’t include meals and beverages unless otherwise specified in the program.
  7. Private and regular group tours include entrance fees, unless written otherwise.
  8. Prices do not include VAT, payment by tourists, VAT=0.
  9. Tour itineraries are subject to unforeseen conditions such as political/security/climate situation and are likely to change without prior notice.
  10. All tours are conducted by a government licensed tourist guide and vehicle.
  11. Valuable belongings should never be left unattended in the vehicle.
  12. Tours crossing the border to Egypt/Jordan/Palestinian Authority are subject to responsibility of the local tour operator. 
  13. GCT acts as a direct or indirect agent between the passengers and the hotels, restaurants, tourist sites etc., GCT cannot be held responsible for any damage and/or injury which is beyond the control of GCT.
  14. Cancellation policy:
    1. Regular daily group tours:
      1. Up to 24 hours prior to tour commencement no cancellation fees, from 24 till 12 hours 30% will apply, thereafter there will be no refund.
    2. Regular multi days group tours:
      1. Regular season – up to 72 hours prior to tour commencement no cancellation fees, from 72 till 24 hours 50% of the package price will apply, thereafter no refund.
      2. High season – up to 7 days prior to tour commencement no cancellation fees, from 7 days till 72 hours 50% of the package price will apply, thereafter no refund.
    3. Regular weekly group tours:
      1. Regular season – up to 7 days prior to the tour departure date - no cancellation fees, between 7 days until 72 hours 25% of the package price will apply, less than 72 hours prior to departure & no-show - 50% of the package price will apply.
      2. High & Peak season – up to 7 days prior to the tour departure date - no cancellation fees, between 7 days until 72 hours 50% of the package price will apply, less than 72 hours prior to departure & no-show - no refund.
    4. Organized group tours: 
      1. Regular season – up to 35 days prior to tour commencement no cancellation fees, from 35 days to 14 days 50% of the package price will apply, from 14 days till 7 days 75% of the package price will apply, thereafter no refund.
      2. High season - up to 40 days prior to tour commencement no cancellation fees, from 40 to 30 days 75% of the package price will apply, thereafter no refund. 
    5. Private car tours:
      1. Daily sightseeing tours by a private tourist vehicle (without accommodation): 
        1. Up to 24 hours prior to tour commencement no cancellation fees, thereafter no refund.
      2. Package tours by a private tourist vehicle (with or without accommodation):
        1. Regular season – up to 72 hours prior to tour commencement no cancellation fees, from 72 till 24 hours 50% of the package price will apply, thereafter no refund.
        2. High season – up to 7 days prior to tour commencement no cancellation fees, from 7 days till 72 hours 50% of the package price will apply, thereafter no refund. 
    6. For high season dates please contact the office.
         
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