Good evening, Aliza,
I wanted to be sure to let you know that my coworker and I really enjoyed the tour of the Old City this afternoon. Noah was very knowledgeable about all things related to Israel, and he helped us find souvenirs without cutting out major items on our itinerary. It's just a shame we didn't have more than an afternoon.
Thank you for your patience in arranging this tour, especially for ensuring we received the best tour for our time constraints and the best guide!